Consumrz offers several easy ways to ensure your customers can get in touch with you. Here's how you can set it up and why it’s important:
Add Contact Information:
You can provide your email and phone number to make it simple for customers to reach out with any inquiries or support requests.
Messaging Platform Integration:
Consumrz allows you to link WhatsApp, Telegram (phone or username), or your mobile phone number, so customers can contact you directly through their preferred messaging app. This makes it convenient for customers to connect with you in a way that they already use, increasing customer satisfaction and accessibility.
Importance of Offering Multiple Contact Options:
Providing multiple ways for customers to get in touch builds trust and enhances their shopping experience. Whether it's for questions about products, support, or general inquiries, offering easy access through email, phone, or messaging platforms like WhatsApp and Telegram helps build stronger customer relationships and improves engagement.
Setting up these contact options ensures your customers can always reach you quickly, fostering trust and improving overall customer service.