If you encounter any issues with a seller or a product you've purchased on Consumrz, we encourage you to report it promptly to ensure quick and effective resolution:
Contact Customer Support: To report a problem, reach out directly to our customer support team. You can do this by navigating to the 'Support' or 'Contact Us' section of our website or app.
Provide Details: When contacting support, please provide as much detail as possible about the issue. Include information such as the order number, the nature of the problem, and any relevant communication with the seller.
Resolution Process: Our customer support team will review your report, engage with the relevant parties, and work diligently to resolve the issue to your satisfaction.
We are committed to maintaining a trustworthy and safe shopping environment on Consumrz. Your reports are crucial in helping us uphold high standards and address any concerns effectively.